What payment methods do you accept?
Do you offer gift cards?
Can I shop online?
Yes! You can now shop our ethical, sustainable, and artisan-made goods 24/7 through our online store! Click here or the 'SHOP ONLINE' button above and be inspired!
Can I return or exchange an item?
We want our customers to be 100% happy with their purchase. Most unused + unaltered items with tags can be returned or exchanged within 7 days for store credit. Due to our products being handmade in small batches and/or one-of-a-kind items, please check if an item is available to be exchanged by coming into the store or emailing [email protected].
Non-returnable items include plants, rugs, and one-of-a-kind antiquities.
Returns and Exchanges by mail:
In the instance you want to return an item, we accept returns up to 15 days after the shipping date of your order in the form of store credit. You will be issued a gift card for the amount of the order.
If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Please include your first and last name and/or order number in your package, and mail your return to:
106 Main Street
Cedar Falls, IA 50613
When returning your item, shipping costs are not refundable. You will cover the shipping costs associated with returning your item. Consider using a trackable shipping service or shipping insurance to ensure delivery to us.
Once we receive your returned item(s), you will receive a Driftless Style gift card code via email, redeemable for one year. We provide store credit, not refunds.
Exchanges (if applicable)
We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] to see if the item is still available, and we will proceed with the return process outlined above.
What If I want an item that is no longer in stock?
A BIT MORE ABOUT US
How does Driftless Style select artisan partners and countries to work with?
We have found that “love at first sight” is a handy phrase in this area of our business. It’s all about connection, and the heart of the artisan business partners [and their master craftsmanship] is key to an optimal working relationship! We are ultimately drawn to entrepreneurs who:
- Are willing and able to innovate with us...
- Have an end goal of bettering their local community and the lives of their artisan employees...
- Have an invested interest in caring for our planet...
- Offer a transparent look into how their products are made...
We have connected with artisan partner groups through trade shows and traveling to countries of geographical interest. Countries are chosen based on traditional artisanal craft, design inspiration, and/or available resources and materials needed for the collection.
How do you ensure artisan partners are paid fairly?
What is your process for setting product prices?
What is an Impact Party?
An Impact Party is a fundraising opportunity for you and your friends to shop exclusively and relax together, all while creating opportunity for artisans in their communities. Impact Parties take place in the store, after hours on Friday evenings from 5-7pm. We provide the invites, simple snacks from local establishments, wine,whiskey and water. You bring the people!
10% of the sales from the Impact Party will be given to the host/ess in the form of a discount on their purchase the night of the party, or donated to the host/esses charity/cause of choice.
How do I host an Impact Party?
Thank you for hosting a party with a cause! Dates are limited; email [email protected] today to book your party! We look forward to partnering with you!
Do you have a mailing list?
Yes! Be the first to know about upcoming specials and events. Receive emails about all store happenings by signing up here.