FAQ

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OUR FAQS

Here’s our most frequently asked questions. Don’t see what you’re looking for? We’re here to help.

info@DriftlessStyle.com

SHOPPING

What payment methods do you accept?

We accept cash and most major credit cards.

Do you offer gift cards?

Yes! Come by the shop to pick up yours today!

Can I shop online?

We look forward to adding an online shop in the future, but for now, come by our store and be inspired!

Can I return or exchange an item?

Most purchases may be returned within 10 days via original form of payment. All returned items must be unused/unaltered. Due to our products being handmade in small batches and/or one-of-a-kind items, please come into store to see if an item is available to be exchanged.

What If I want an item that is no longer in stock?

Due to the one-of-a-kind nature of our products, that are often seen and selected in person, there is a limited quantity available that will sell out. In some instances, once products are gone in the store, they will go on backorder and become available at a later date. Working with artisan partner groups around the world adds unique steps to product development, including an order lead time of about 3 months. We love that every item is beautifully handmade just for you, so we promise it is worth the wait! Join our email list to be the first to know when products are back in stock!

A BIT MORE ABOUT US

How does Driftless Style select artisan partners and countries to work with?

We have found that “love at first sight” is a handy phrase in this area of our business. It’s all about connection, and the heart of the artisan business partners [and their master craftsmanship] is key to an optimal working relationship! We are ultimately drawn to entrepreneurs who:

  • Are willing and able to innovate with us...
  • Have an end goal of bettering their local community and the lives of their artisan employees...
  • Have an invested interest in caring for our planet...
  • Offer a transparent look into how their products are made...

We have connected with artisan partner groups through trade shows and traveling to countries of geographical interest. Countries are chosen based on traditional artisanal craft, design inspiration, and/or available resources and materials needed for the collection.

How do you ensure artisan partners are paid fairly?

We are thoughtful about who we partner with and take the time to be sure our products are ethically made and that artisans are paid fairly. We partner with groups who have established credibility in the artisan craft sector for their fair business practices, and where possible, have undergone third party certification for abiding by fair trade guidelines.

What is your process for setting product prices?

Prices are set a couple ways. Sometimes prices are already set by our artisan partner groups. Other times, prices are negotiated between us and the artisan partner’s business contact. These prices take cost of living into account, which is specific to eachcountry and artisan group. Our end goal is always a balance between fair wages for our artisan partners and fair prices for our customers!

GET INVOLVED

What is an Impact Party?

An Impact Party is a fundraising opportunity for you and your friends to shop exclusively and relax together, all while creating opportunity for artisans in their communities. Impact Parties take place in the store, after hours on Friday evenings from 5-7pm. We provide the invites, simple snacks from local establishments, wine,whiskey and water. You bring the people!

10% of the sales from the Impact Party will be given to the host/ess in the form of a discount on their purchase the night of the party, or donated to the host/esses charity/cause of choice.

How do I host an Impact Party?

Thank you for hosting a party with a cause! Dates are limited; email info@DriftlessStyle.com today to book your party! We look forward to partnering with you!

Do you have a mailing list?

Yes! Be the first to know about upcoming specials and events. Receive emails about all store happenings by signing up here.

NEWSLETTER

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FIND US

106 Main Street
Cedar Falls, IA 50613

(319) 260-2156
info@DriftlessStyle.com

driftless style cedar falls iowa

HOLIDAY HOURS

Thursday 10AM-7PM
Friday 10AM-5PM
Saturday 10AM-5PM
Sunday 12PM-4PM